Question 1

Who are we?

Accepted Answer

Brandis Center Inc. opened its doors in 2018 in Sturbridge, MA, becoming one of the only ABA therapy providers in the area.

At the heart of our organization is a deep commitment to delivering exceptional Applied Behavior Analysis (ABA) services, tailored to the unique needs of each child we serve. As a small, dedicated ABA company, we take pride in offering highly individualized treatment plans, developed and implemented by our knowledgeable and compassionate team.
Our center provides:

• One-on-one ABA therapy in a structured and supportive environment.
 • Engaging small group activities to promote social skills.
 • Comprehensive parent training to ensure families feel confident in supporting their child’s growth.

We believe in working closely with families to ensure every child receives the best possible care, setting the foundation for meaningful progress and positive long-term outcomes.

Our Service Area:

We proudly serve families in Sturbridge, Southbridge, Charlton, Dudley, The Brookfields, Spencer, Monson, Brimfield, and other neighboring towns.

If you are looking for high-quality, personalized ABA services, we are here to help! Contact us to learn more about how we can support your child’s development.

Question 2

What is ABA therapy?

Accepted Answer

Applied Behavior Analysis (ABA) therapy is a scientifically proven approach that applies principles of learning and motivation to effectively teach new skills and improve behavior.

ABA is based on the idea that the consequences of our actions influence what we learn and how we behave in the future. Through structured interventions, ABA helps individuals develop and strengthen positive behaviors, while reducing challenging or inappropriate behaviors.
Key components of ABA therapy include:

• Positive reinforcement to encourage desired behaviors and social interactions.
 • Individualized treatment plans tailored to each person's unique needs.
 • Data-driven strategies to measure progress and ensure effectiveness.

ABA therapy is widely used to support individuals with Autism Spectrum Disorder (ASD) and other developmental conditions, helping them build skills in communication, social interactions, daily living, and more.

At Brandis Center Inc., we are committed to implementing personalized ABA programs designed to promote meaningful progress and long-term success for every child we serve.

Question 3

What is Focused ABA therapy?

Accepted Answer

Focused Applied Behavior Analysis (ABA) therapy is an individualized approach designed to target specific skill areas or behaviors rather than a comprehensive, full-day program. It is often recommended for children who need support in particular areas such as communication, social skills, daily living tasks, or reducing challenging behaviors.

At Brandis Center Inc., we understand that every child's needs are unique. While some children may benefit from more intensive services, others thrive with fewer hours of targeted intervention. Our philosophy prioritizes quality over quantity, ensuring that each session is meaningful, engaging, and effective in helping children develop the skills they need to succeed.

If you're unsure what level of support is best for your child, our team is happy to discuss your child's individual needs and create a plan tailored to their growth and development.

Question 4

Is ABA covered by insurance?

Accepted Answer

Most insurance plans do cover Applied Behavior Analysis (ABA) therapy. However, coverage details can vary based on your specific plan. You may have copays, deductibles, or coinsurance that apply to your services.

If you have MassHealth, it may help cover some of these costs, either as a primary or secondary insurance. As a provider, we are required to charge any patient responsibility associated with your plan.

We strongly recommend contacting your insurance company to verify your ABA coverage, including any out-of-pocket costs you may be responsible for. If you need assistance understanding your benefits, our team is happy to help guide you through the process.

Question 5

What is a BCBA?

Accepted Answer

A Board-Certified Behavior Analyst (BCBA) is a highly trained professional who has earned certification from the Behavior Analyst Certification Board (BACB). BCBAs hold a graduate-level certification in behavior analysis, allowing them to develop, implement, and evaluate high-quality, evidence-based behavioral interventions.

BCBAs specialize in understanding learning and behavior principles and apply this expertise to help individuals:

• Improve social behaviors and communication skills.
 • Learn new adaptive and functional skills for daily life.
 • Reduce challenging behaviors through positive, research-based strategies.

BCBAs work in a variety of settings, including homes, schools, clinics, and workplaces, and support individuals across all ages, from children to adults. They frequently collaborate with families, educators, and other professionals to ensure meaningful and lasting behavior change.

How does someone become a BCBA?

To earn BCBA certification, individuals must:
1. Complete a master’s-level or higher course of study in behavior analysis or a related field.
2. Gain supervised practical experience working in applied behavior analysis (ABA).
3. Pass a comprehensive certification exam administered by the BACB.

At Brandis Center Inc., our BCBAs play a crucial role in overseeing ABA therapy programs, ensuring that each child receives personalized, high-quality care to promote growth and success.

Question 6

Does my child need to have a diagnosis to start service?

Accepted Answer

Yes. In order for insurance to cover ABA therapy, your child must first have a formal diagnosis of Autism Spectrum Disorder (ASD) or Down Syndrome.

If you suspect your child may have autism or down syndrome but have not yet received a diagnosis, we recommend contacting your primary care doctor or a developmental specialist for an evaluation. Once a diagnosis is confirmed, our team can guide you through the next steps to begin ABA services.

If you have questions about the diagnostic process or insurance coverage, feel free to reach out—we’re happy to help!

Question 7

Does your agency perform evaluations?

Accepted Answer

No, our agency does not perform evaluations. In order to begin ABA therapy, a child must first have a formal diagnosis of Autism Spectrum Disorder (ASD) or Down Syndrome.

If you suspect your child may have autism or down syndrome, we recommend contacting your primary care doctor or a developmental specialist for an evaluation. They can guide you through the diagnostic process and discuss the next steps for accessing appropriate services, including ABA therapy.

If you need assistance finding diagnostic resources, feel free to reach out—we’re happy to help point you in the right direction!

Question 8

Is ABA similar to daycare or an after-school program?

Accepted Answer

No, Applied Behavior Analysis (ABA) therapy is not the same as daycare or an after-school program. While daycare and after-school programs primarily focus on supervision, care, and recreational activities, ABA is a scientifically validated therapeutic intervention designed to bring about meaningful, positive changes in behavior.

ABA therapy is provided by trained professionals, such as Board-Certified Behavior Analysts (BCBAs) and Registered Behavior Technicians (RBTs), who create and implement individualized treatment plans based on each child’s unique needs. Sessions are structured and goal-oriented, focusing on areas such as:

• Communication and language development
 • Social skills and peer interactions
 • Self-care and daily living skills
 • Reducing challenging behaviors

Unlike daycare or casual after-school programs, ABA therapy is a medical service designed to improve skills and foster long-term independence. If you have any questions about how ABA therapy fits into your child’s schedule, please reach out to our team!

Question 9

Do you offer daytime services?

Accepted Answer

Yes! We offer daytime ABA therapy for children who are in preschool or younger. For children who attend school, we also provide afternoon and evening services to accommodate their schedules.

At Brandis Center Inc., we believe in a healthy balance of school, extracurricular activities, and ABA therapy for children of all ages. While ABA is an important tool for building skills and independence, we also recognize the value of social experiences, play, and education.

Our agency primarily provides focused ABA therapy, meaning sessions are typically not full-day. However, we understand that every child’s needs are different, and we encourage families to discuss their specific situation with us to determine the best therapy schedule. If you have any questions, please reach out to our team!

Question 10

I work—how can my child attend ABA during the day?

Accepted Answer

We understand that balancing work and your child’s therapy schedule can be challenging. However, it’s important to note that ABA therapy is considered a medical service and does not replace daycare or traditional childcare.

At Brandis Center Inc., we offer flexible scheduling options throughout the day to help accommodate families' needs. If you have concerns about scheduling, please reach out to us—we’re happy to work with you to find a solution that fits your child's needs and your family's routine.

Question 11

Is ABA therapy similar to attending a medical appointment?

Accepted Answer

Yes, ABA therapy is considered a medical service, much like other therapy-based treatments such as speech therapy, occupational therapy, or physical therapy. While it may take place in a home or center-based setting rather than a doctor's office, ABA therapy is a structured, evidence-based intervention designed to address specific behavioral, social, and learning goals.

ABA is delivered by trained professionals, including Board-Certified Behavior Analysts (BCBAs) and Registered Behavior Technicians (RBTs), who develop and implement individualized treatment plans. Because ABA therapy is a medically necessary service for individuals with Autism Spectrum Disorder (ASD) and other developmental conditions, insurance often covers it, and attendance is important for making meaningful progress.

Like other medical appointments, consistent participation in ABA therapy is essential for achieving the best outcomes. If you have concerns about scheduling or attendance requirements, our team is happy to discuss flexible options that fit your family’s needs.

Question 12

How long will my child need ABA therapy?

Accepted Answer

There is no set timeframe for how long a child will need ABA therapy, as every child’s progress depends on their individual needs, goals, and response to treatment.

However, in most cases, children typically receive ABA therapy for 1 to 3 years. The duration of therapy is based on factors such as:

• The child’s starting skill level and progress over time.
 • The severity of challenges related to communication, social skills, and behavior.
 • The goals set in collaboration with the BCBA and family.

Our goal at Brandis Center Inc. is to provide effective, individualized therapy that fosters long-term success. Throughout the process, we continuously assess progress and adjust treatment plans to ensure each child is receiving the right level of support.

If you have questions about your child’s specific therapy plan, feel free to discuss this with our team!

Question 13

Where is ABA performed?

Accepted Answer

ABA therapy is typically provided in a clinic-based setting or at home, depending on the child’s needs and goals. Both environments offer unique benefits:

• Clinic-based ABA allows for structured sessions in a controlled environment with access to specialized materials and social opportunities.
 • Home-based ABA provides therapy in a familiar setting, helping children develop skills that directly apply to daily life.

In some cases, ABA therapy may also take place in other settings, such as:

• Community settings (e.g., parks, stores, or social outings) to practice real-world skills.
 • Camps or social programs designed to promote peer interactions.
 • Schools, where ABA services may be integrated into a child’s educational plan.

Your child’s treatment plan may incorporate multiple environments based on their specific needs and goals. If you have questions about where therapy can be provided, please reach out to our team!

Question 14

How often should ABA take place and when?

Accepted Answer

ABA therapy is designed to be an intensive and individualized program tailored to each person's unique needs. The frequency and duration of therapy depend on several factors, including skill level, diagnosis, and individual goals.

A qualified professional, such as a Board Certified Behavior Analyst (BCBA), will determine the appropriate number of therapy hours. Typically, ABA therapy ranges from 10 to 20 hours per week, but this may vary based on individual needs. Most patients receive ABA therapy for 1 to 3 years before transitioning or being discharged.

Early intervention is highly beneficial—the sooner ABA therapy begins, the better the long-term outcomes. However, ABA can be effective at any age, and no one is too young or too old to benefit from therapy. If your child has received a diagnosis of Autism Spectrum Disorder (ASD), we encourage you to discuss ABA therapy with your healthcare provider as soon as possible.

Question 15

How long is the process of starting ABA therapy?

Accepted Answer

The length of time to begin ABA therapy depends on several factors, including but not limited to:

• Insurance authorization and verification of benefits
 • Obtaining necessary documentation and referrals from healthcare providers
 • Scheduling assessments and initial evaluations
 • Staff availability and matching your child with a provider

While timelines can vary, the entire process generally takes 6 to 8 weeks. Our team works diligently to streamline the process and keep families informed every step of the way. If you have questions about your child's intake process, feel free to reach out to us for updates.

Question 16

Do caregivers attend center-based ABA therapy?

Accepted Answer

In center-based ABA therapy, children are typically dropped off for their scheduled sessions. This structure allows them to engage directly with trained therapists, such as Registered Behavior Technicians (RBTs), under the supervision of a Board-Certified Behavior Analyst (BCBA) in a structured and distraction-free environment designed to maximize learning and development.

While caregivers do not usually stay during therapy sessions, their involvement remains essential. Scheduled parent meetings with the BCBA are a key part of the process. These meetings provide:

• Progress updates on the child’s development.
 • Training on ABA strategies used during therapy.
 • Guidance on reinforcing skills at home for consistency.

This approach ensures that ABA therapy extends beyond the center, supporting skill development in the child’s daily life while empowering caregivers to be active participants in their child’s progress. If you have any concerns or questions about parent involvement, please reach out to our team!

Question 17

What is a Registered Behavior Technician (RBT)?

Accepted Answer

A Registered Behavior Technician (RBT) is a trained professional who provides direct one-on-one ABA therapy under the supervision of a Board-Certified Behavior Analyst (BCBA). RBTs play a vital role in helping individuals develop essential skills, improve behaviors, and achieve therapy goals.

What does an RBT do?
RBTs work closely with clients and families to:

• Implement behavior intervention plans designed by a BCBA.
 • Teach communication, social, and daily living skills.
 • Reinforce positive behaviors and help reduce challenging behaviors.
 • Collect and record data to track progress and guide treatment adjustments.

How does someone become an RBT?
To become an RBT, an individual must:

1. Complete a 40-hour training course in applied behavior analysis (ABA).
2. Pass a competency assessment overseen by a BCBA.
3. Successfully pass the RBT certification exam administered by the Behavior Analyst Certification Board (BACB).
4. Maintain ongoing supervision and annual renewal of certification.

At Brandis Center Inc., our RBTs are highly trained professionals dedicated to delivering compassionate and effective ABA therapy, helping each child reach their fullest potential.

Question 18

Do you offer weekend services?

Accepted Answer

No, we do not offer weekend services. While we understand that some children may benefit from ABA therapy on the weekend, we believe in promoting a healthy balance between therapy, family time, and other activities.

Our goal is to provide effective, high-quality ABA therapy during the week while ensuring that children and their families have time to engage in home life, social activities, and relaxation. If you have concerns about scheduling, please reach out to our team—we're happy to discuss available options to best support your child's needs.

Question 19

Do you have a wait list?

Accepted Answer

Wait times for new clients can vary. The mental health and behavioral health industries have experienced staffing shortages in recent years, which has impacted service availability. While we strive to accommodate families as soon as possible, there may be a waitlist for ABA therapy services.

We encourage families to reach out to us via phone or email for the most up-to-date information on current wait times and availability. Our team is happy to discuss options and guide you through the next steps in the intake process.

Question 20

Do you provide transportation for ABA services?

Accepted Answer

Our agency does not provide transportation to ABA sessions, and we are unable to bill your insurance for transportation costs.

However, if your child has MassHealth as either a primary or secondary insurance, they may qualify for PT-1 transportation, a service that provides non-emergency medical transportation to covered healthcare appointments. If you believe your child may be eligible, we recommend reaching out to your child’s healthcare provider to request a PT-1 form or visiting the MassHealth website for more information on how to apply.

If you need assistance navigating this process, feel free to contact our team—we're happy to help point you in the right direction.

Question 21

Do you work with children who have a history of being aggressive towards others?

Accepted Answer

At Brandis Center Inc., we are committed to providing ABA therapy to children with a wide range of behavioral needs, including those who may display challenging behaviors. Our goal is to ensure that every child receives the care and support they need to grow and develop in positive ways.
However, maintaining a safe and supportive environment for all children and staff is our top priority. When working with children who have a history of aggression, we take a thorough and individualized approach, which may include:

• Reviewing documentation of the child’s behavior.
 • Conducting assessments to determine the most appropriate level of care.
 • Implementing individualized behavior support strategies to promote safety and progress.

While we strive to accommodate as many children as possible, there may be cases where a child requires a higher level of care or a more specialized setting than we can provide. In such situations, we are committed to acting in the best interest of the child and all individuals involved, which may include referring families to providers equipped to handle more intensive behavioral needs.

If you have questions about your child’s eligibility for services, we encourage you to reach out to our team for further discussion. Our priority is to ensure that every child receives the right level of support to thrive while maintaining a safe and effective learning environment for all.

Question 22

What are the criteria for transition or discharge from ABA services?

Accepted Answer

At Brandis Center Inc., transition or discharge from ABA therapy follows evidence-based guidelines outlined by the Applied Behavior Analysis Treatment of Autism Spectrum Disorder: Practice Guidelines for Healthcare Funders and Managers (CASP, 2020) and The Ethics Code for Behavior Analysts (BACB, 2020)
.
A discharge plan will be developed to gradually reduce support and services when any of the following conditions are met:

• The patient has mastered all targeted skills across various settings and with different individuals.
 • The patient no longer meets the diagnostic criteria for Autism Spectrum Disorder (ASD).
 • The patient is not making progress toward their goals over successive authorization periods.
 • The family requests to discontinue services.
 • There is a disagreement between the family and the service provider on essential treatment planning and service delivery issues.
 • The family is not complying with behavior-change interventions despite appropriate efforts to address barriers.
 • The BCBA or their supervisees are exposed to potentially harmful conditions that cannot be reasonably resolved.
 • Funding for services is no longer available.

Our team is committed to ensuring that every transition or discharge is thoughtful, well-planned, and in the best interest of the child and their family. If you have any questions about your child’s progress or discharge criteria, please reach out—we’re happy to discuss next steps.

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